As an ECCA member you have access to free expert advice from the following organisations.

Dementia/DDA Signage: Kaizen Services Direct

Contact: 0800 0588 244

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Free advice on health & safety, dementia, Braille & tactile and directional signage, including free Guide to Care Home Signage.

Energy: D-ENERGi energy helpline

Contact 0800 781 7626

Up to 15 minutes free advice on gas and energy billing queries.

Fire Safety: Fireco Ltd

Contact: 0845 241 7474

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Free access to fire safety advice.

Legal: Ridouts

Contact: Paul Ridout, Stuart Marchant or Jonny Landau on 020 7317 0340

One telephone call of unlimited duration for free legal advice and short subsidiary follow-up calls.

Marketing, Design & Publicity: Railson White Partnership

Contact: Alistair White on 020 8874 1159

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Free initial marketing proposal.

PR and Crisis Management: PLMR

Contact: Kevin Craig 020 7819 4254

Regulatory: RadcliffesLeBrasseur

Contact: 020 7227 7308

Up to 15 minutes free advice on registration and regulatory matters.

Shower installations: Impey UK Ltd

Contact: 01460 256080

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Free technical advice on all specialist shower, wet room and adapted bathroom solutions and installations. Please state that you are an ECCA member and ask for Shaun.